AgroMousquetaires is the leading French manufacturer of retailer’s brand, mainly for Intermarché and Netto outlets. More than 11,000 employees and nearly 60 production units work every day to offer innovative, quality products.

The Challenge

Like any industrial company, the Agromousquetaires group is facing various business problems :

  • With staff turnover, there may be a loss of know-how, particularly in terms of knowledge of factory equipment.
  • There is room for improvement in the collection and processing of multiple data
  • Support for new arrivals in the work instructions is not always defined as it should be.
  • The training of newcomers varies according to the structure.
  • The work instruction on which the teams base themselves are often in paper format, which makes gathering information complex and time-consuming.
  • Moreover, this paper format can be an obstacle to the proper understanding of instructions by technicians.

The Solution

Agromousquetaires chose Picomto because they wanted a modern, easy-to-use tool that was accessible to all teams.

The solution is being used on various production units with employees working in maintenance, from technical experts to maintenance technicians.

The Project

In order to ensure that the implementation went smoothly, Picomto’s teams went to the site in order to get to know the environment of the Agromousquetaires factories and thus to be able to propose an appropriate implementation, which takes into account the specificities of the sites.

The Picomto CSM therefore carried out a personalised study of the existing processes, procedures and work instructions to identify areas for improvement.

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